SR
ENExample situation: Replacing an Old ERP System
Question
“We use an old ERP system that runs slowly and does not connect with new tools, but our staff know it well. A new system costs about 180,000 euros with a six-month rollout. Should we replace it now?”
What to question
What exactly can the old system not do, and what does it cost us? What happens to operations if the rollout takes twice as long? Could the problem be solved by connecting the existing system?
How the depth changes
Focused → broader → deepest
Four perspectives quickly separate discomfort from real cost: what the old system actually costs us (errors, manual work, missed opportunities), what…
Five additional perspectives question the assumption that a new system solves the existing problems, model a downside where the rollout takes twice…
Six additional perspectives test total cost of ownership over the next five years, a gradual replacement by module, data migration and the risk of…
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