SR
ENWrite to us
Contact us with questions about your account, payments or reports, or with any questions before you order. If you have an account, write from the email address you registered with so we can find it quickly. Please do not send contracts or personal data by email. Send the description of your situation through the Request an analysis page instead.
support@expertconsilium.comWhat to include
- your account email and, if available, the request ID shown in the report or email
- a short description of the problem and what you expected to happen
- a screenshot if you see an error message (without confidential data)
Common topics
Sign-in and account
If you cannot sign in, check that you are using the same sign-in method you registered with, then write to us.
Payment and credit
For questions about a payment, invoice or unused report, include the payment date and your account email.
Interrupted or missing report
If an analysis was not completed, no credit is used. Write to us and we will help you resubmit your request.
Please note
Support covers your account and how the service works. We do not provide legal, medical or financial advice, and our reports support your decisions rather than replace professional advice.